Description

Job Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas'® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann's® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

TheSupply Chain Coordinatoris responsible for coordination of transportation support load coverage and equipment flowmovement through the supply chain network.

Top Reasons to Work at Bimbo Bakeries USA:

• Great starting pay: $24.00/hr!

• Excellent benefits package!

• Personal Growth and advancement opportunities

• Growing organization & increased demand for products!

Supply Chain Transport Service Coordinator Key Job Responsibilities

• Set up and coordinate needed 3PL transport support for the various aspects of the supply chain operations.

• Work with third party providers to ensure appropriate communication and visibility to tendered loads.

• Support operations with communication of support load move status through frequent updates.

• Follow up with transport teams to ensure proper tracking of support loads in transport management system.

• Monitor transport carrier rates associated with support loads to ensure reasonable.

• Monitor transport carrier moves to ensure providing acceptable service. Review issues and challenges with respective management to address and correct.

• Interact with the BBU Corporate Transport team as required for coverage.

• Work with the operations teams to ensure adequate flow and timing of equipment (baskets/dollies) across the network.

• Prepare tracking reports to provide visibility of equipment moves and generate actions to address gaps and opportunities.

• Resolve problems by clarifying the issues, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment with respective transportation and distribution management; following up to ensure resolution.

• Prepare transport and equipment inventory reports by collecting / analyzing service issues and opportunitiesconcerns.

• Manage large amounts of incoming calls and emails.

• Build relationships of trust through open and interactive communication with all functional areas.

• Maintain a positive, empathetic and professional attitude toward customers at all times.

• Respond promptly to inquiries by phone or email.

• Use OTM, WMS, BUSS and PC Data systems to run reports.

• Keep records of transport carrier interactions, comments and complaints.

• Additional responsibilities and duties as assigned by supervisor.

Job Requirements

Qualifications:

• Education: High School Education or equivalent; college degreepreferred.

• Experience: 1-3 Years of relevant Customer Service, Distribution and product experience preferred.

• A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.

• Strong reading, math andcommunication skills: phone, email and active listening skills, with the ability to adapt/respond to various customers.

• Able be well organized and computer literate:Excel and Word experience.

• Ability to multi-task, prioritize and manage time effectively

• Ability to read, write, and speak English.

• Ability to work Nights, Weekends & Holidays.

Skills & Proficiencies:

• Customer Service

• Excel and Word experience

• Product Knowledge

• Quality Focus

• Distribution Knowledge

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law.